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Careers at MTC

Careers at Melbourne Theatre Company

We are currently looking for a Box Office Duty Supervisor. Please see below for more information. 

Box Office Duty Supervisor (casual, fixed term 12 months)

Melbourne Theatre Company is looking for a dedicated and driven person to join our Box Office team as Box Office Duty Supervisor on a casual basis.
The role provides service and support to the Box Office Supervisor and Ticketing Department and is responsible for overseeing the casual pool of Box Office Attendants as they undertake duties at the Southbank Theatre Box Office. While on shift, The Box Office Duty Supervisor shares the operational responsibility for ensuring that all necessary services are provided to address ticketing responsibilities, including sales (via counter, web and phone), enquires, exchanges, and resolving customer service issues.
This role is offered as a fixed-term 12-month contract. A minimum of three days per week availability is required and hours of work will include evenings, Monday to Saturday. The successful applicant must have flexibility within their availability and an ability to flex-up to cover the needs of the Box Office where required.
The ideal candidate will be an excellent communicator with a strong customer service background, keen attention to detail, and effective problem-solving abilities. Advanced computer and CRM skills are required, with familiarity of the Tessitura ticketing system considered a plus. You should also be capable of leading and supporting the team, as well as independently resolving issues and making decisions.

 Click here for the full position description.

Please send applications consisting of a cover letter and resume, addressed to Director People & Culture to employment@mtc.com.au.
  
Applications close 5pm, Monday 17 March 2025.


For Artists & Students

To learn more about auditions, secondments, and other opportunities for artists and creatives, visit our Artists Access section.

For more information regarding opportunities for young people at Melbourne Theatre Company, including work experience, Deadly Creatives, Young Artists Week and Youth Ambassadors, visit our Education page. 


Equal Employment Opportunity

Melbourne Theatre Company is an Equal Opportunity Employer committed to providing a safe working environment. We embrace and value diversity and inclusion in the workplace. Diversity includes all the ways in which employees differ, and the valuable contribution that all of these differences bring to the Company. 

Melbourne Theatre Company encourages applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds and people with disabilities. It is our policy to consider reasonable adjustments for qualified applicants with disabilities.

If you require advice and support during the recruitment process, please contact us at info@mtc.com.au or (03) 8688 0900.

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