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Show artwork for COVID-19 Information

COVID-19 Information

Our top priority is the health and safety of our community so please join us in following public health advice at all times.

Melbourne Theatre Company continues to be aware of the risk of COVID-19 infection.

As a department of the University of Melbourne, we are continuing to follow University guidance that requests all people we work with and visitors, to not attend our Theatre and HQ work sites if they have any COVID-19 symptoms. 

More information is available at www.unimelb.edu.au/coronavirus

We encourage our staff, creatives, service providers and audiences to help prevent severe illness and reduce the spread of the virus in our community by keeping updated with guidance from the Department of Health and Human Services.

Before your visit to Southbank Theatre, please familiarise yourself with our health and safety measures so you know what to expect during your visit and to help us ensure everyone has a safe and enjoyable experience.

Further information can be found by clicking on the icons below or in our FAQ guide.

For performances at Arts Centre Melbourne, you can learn more about their health and safety protocols on their website or by contacting the team on 1300 182 183.

Artwork for Frequent intensive cleaning

Frequent intensive cleaning

Cleaners will be onsite before and during your arrival at the theatre, where they will continue to disinfect high touch surfaces like door handles, handrails, lift buttons, etc. up until the performance begins. 

Seats inside the auditorium will be individually sanitised each day.

In addition to this high frequency cleaning, we ask that you please sanitise your hands on arrival and during your visit when necessary. Hand sanitiser will be available around the venue.

Artwork for Upgraded air conditioning systems

Upgraded air conditioning systems

Our system at Southbank Theatre has been reprogrammed to increase fresh air drawn in from outside and reduce recirculated air flow inside the building.

Artwork for Ticket exchange flexibility

Ticket exchange flexibility

If you have tested positive to COVID-19, or if you are currently experiencing any coronavirus symptoms and are awaiting the results of a COVID-19 test, please stay home and contact our box office in advance of your scheduled performance. Where possible, we will then help you change your ticket to a future date.

Artwork for Expanded outdoor forecourt

Expanded outdoor forecourt

The landscaped outdoor forecourt has plenty of space, including an undercover area, for audiences to wait outside until doors to the Sumner open approximately 30 minutes prior to the performance.

Artwork for Monitor for COVID-19 symptoms

Monitor for COVID-19 symptoms

If you have tested positive to COVID-19, or if you are currently experiencing any coronavirus symptoms and are awaiting the results of a COVID-19 test, please stay home and contact us in advance of your scheduled performance so we can help you change your ticket to a future date.

Artwork for Face masks are strongly recommended

Face masks are strongly recommended

It is strongly recommended that masks are worn during your visit and throughout the performance.

Artwork for Be respectful of others and their space

Be respectful of others and their space

For the wellbeing and peace of mind of everyone at Southbank Theatre, please maintain a safe distance between yourself and others.

Artwork for Sanitise your hands

Sanitise your hands

Hand sanitisers will be available on entry and around the venue for you to use.

Artwork for Choose eTickets

Choose eTickets

We recommend opting for eTicket delivery where possible. eTickets are sent via email and can be displayed and scanned directly from a smart phone, so there’s no need to print your tickets.

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Card payments preferred

We encourage you to pay by card if purchasing tickets at the box office, to help minimise the handling of physical items at the theatre. We welcome payment by card, Apple Pay or Google Pay.

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