Due to the heightened Stage 4 restrictions in Melbourne, this live stream event has been postponed.

Unlike other pre-recorded theatre performances you may have streamed during lockdown, SLAP. BANG. KISS. will be live streamed, as it happens, from Southbank Theatre.

This FAQ will be updated with more information as the live stream approaches.

How do I purchase tickets?

The live stream of SLAP. BANG. KISS. is available exclusively to Victorian schools. To book, email schools@mtc.com.au with your school name, number of students, year level and subject area. Tickets are $5 per student.

When can I watch the live stream?

The live stream performance has been postponed.

You can watch it live as it happens, or view the recorded show at your convenience for the 48 hours that follow. You'll be sent a password-protected link to the performance once you book tickets.

How can I test if I can see the live stream?

If you would like to test your computer, device or internet before the performance please feel free to click here. NOTE: the test function will be available from Monday 14 September.

What internet connection do I need?

To watch video online a fast internet connection is needed. To check your connection go to Speedtest.net and check your connection. It is recommended that you have a download speed of at least 1Mbps.

The player keeps buffering. What can I do?

If the player keeps pausing or buffering then it generally means that you do not have enough bandwidth to view the stream. Try viewing a lower quality version of the stream and see if that helps. To do that, click on the Cog button at the bottom right of the player and choose a lower number.

Which web browsers are supported?

Supported browsers are:

  • Chrome (Desktop 58+ and Android 59+)
  • Safari (Desktop 10+ and iOS 10+)
  • Firefox 52+
  • IE11+
  • Edge 14+

How do I mirror to my HD TV?

CONNECTING VIA AN HDMI CABLE

This is the most simple way.  Simply connect your laptop, iPad or tablet to your TV via HDMI or a similar cable and select the appropriate source on your TV settings.

AIRPLAY VIDEO FROM YOUR IPHONE, IPAD, OR IPOD TOUCH
  1. Open the site https://watch.melbournedigitalconcerthall.com and find the concert that you want to AirPlay to your Apple TV.
  2. Tap Airplay
  3. Choose your Apple TV. If you don’t see your Apple TV, make sure that your iOS device is connected to the same Wi-Fi network as your Apple TV.

To stop streaming, tap  in the app that you’re streaming from, then tap your iPhone, iPad, or iPod touch from the list.

AIRPLAY VIDEO FROM A MAC
  1. Open the site https://watch.melbournedigitalconcerthall.com and find the concert that you want to AirPlay to your Apple TV.
  2. Click the  icon on the right side of your Mac’s menubar.
  3. Click on Apple TV from the dropdown. (If you have multiple Apple TV’s in the vicinity, choose the one you want to use right now).
AIRPLAY FROM A WINDOWS PC

You’ll need a 3rd Party app installed on your Windows PC to mirror its screen.
We recommend using AirParrot to mirror from your PC. http://www.airsquirrels.com/airparrot/

CHROMECAST MIRRORING

To mirror the display from a laptop or desktop, you must use the Chrome browser for Windows, Mac, or Chrome OS. Because tab mirroring can drain battery life, however, you might want to plug your laptop into a power source first.
Select the Chromecast icon (the rectangle with a Wi-Fi icon in one corner) to the right of the address bar. You can also select Okay, Got It to dismiss the welcome message. To mirror your current browser tab, simply select your Chromecast from the list. To mirror your entire desktop display, click on Cast tab, then select Cast desktop. Select your device from the list, then decide whether to uncheck the box for sharing audio. Select Share to begin casting.  To lower the volume or stop casting, click the Chromecast icon to bring up the menu. (You’ll still need to increase your television’s volume if the sound isn’t loud enough.) You can also stop casting by exiting the Chrome browser.

CHROMECAST MIRRORING FROM AN ANDROID DEVICE

Android screen mirroring should work with any phone or tablet running Android 4.4.2 or higher. Again, it’s a good idea to keep your device plugged into a charger while watching a concert or show.
Open the Google Home app, which is the same app you used to set up the Chromecast.
Tap the menu button in the top-left corner, then tap Cast screen/audio at the top of the menu.

On the next page, tap Cast screen/audio, then select your Chromecast from the list to begin mirroring.
To stop casting, tap Disconnect in this menu, or open your notification shade and Disconnect under the Casting screen notification there.

How do I watch the pre-show talk?

The pre-show talk will be available for you to watch on-demand a few days before the live stream performance. You'll receive a link via the email you used to book tickets. You can revisit the pre-show talk at any time in the 48 hours that follow the performance.

The 30min pre-show talk will prompt students to make predictions about the performance, and will provide insight into the themes, characters, dramatic elements, production areas, transformation techniques and expressive skills used in the show.

How do we participate in the post-show Q&A?

To participate in the post-show Q&A, you must be live streaming the performance as it happens. To ask your questions, use the chat function within the streaming player. The Q&A will take place immediately following the show. 

If you're unable to join the live Q&A, you can still watch the recorded Q&A video to hear what the actors said. Like the performance, the Q&A will expire 48 hours after the live event.

More information about the chat function will be available here closer to the live stream.

Help! I'm still having problems.

If you have questions about the suitability of SLAP. BANG. KISS. for your students, email education@mtc.com.au

To book tickets, email schools@mtc.com.au

For technical assistance during the live stream, 5stream will be available to assist. Contact information will be available closer to the date.